At color game, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep their gaming experience healthy and enjoyable. Please read through this page and reach out to our support team any time you need help.
Gaming is for entertainment only. If it stops being fun, it's time to take a break. You must be 21 years or older to play.
We give every Filipino player practical tools to manage their gaming habits — all accessible directly from your account dashboard.
You can set a daily, weekly, or monthly deposit limit on your color game account at any time. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately, while increasing it requires a short cooling-off period to protect you from impulsive decisions. This tool is designed to help you stick to a budget that works for your lifestyle and financial situation. We strongly encourage all Filipino players to set a deposit limit when they first register.
Losing track of time is one of the most common challenges for online players. Our session time reminder feature lets you set an alert that notifies you after a chosen number of minutes or hours of continuous play. When the reminder triggers, you can choose to continue or log out and take a break. Regular breaks help you stay refreshed, make clearer decisions, and keep gaming enjoyable rather than exhausting. You can update your session reminder settings any time from your account preferences page.
If you feel that you need a longer break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend your account. You can choose a self-exclusion period ranging from 30 days up to a permanent closure, depending on what you need. During a self-exclusion period, you will not be able to log in, deposit, or place bets on the platform. We will also suppress any promotional communications to your registered contact details for the duration of the exclusion. To request self-exclusion, contact our support team directly and we will process your request promptly.
Your account dashboard gives you a clear view of your full gaming and transaction history, including deposits, withdrawals, bets placed, and session durations. Reviewing your activity regularly is one of the most effective ways to stay aware of your gaming patterns and spot any changes in behaviour early. We display this information in a straightforward format so it is easy to understand without needing to be a financial expert. Transparency about your own activity is a powerful first step toward responsible gaming. We recommend checking your history at least once a week.
Reality check pop-ups appear at regular intervals during your gaming session to remind you how long you have been playing and how much you have wagered in that session. These brief prompts are not interruptions — they are gentle nudges to help you stay grounded and make conscious choices about whether to continue. You can customise the frequency of reality checks to suit your preferences, from every 15 minutes to every hour. Many players find that these small reminders make a significant difference in keeping their sessions intentional and enjoyable. Reality checks are enabled by default for all new accounts.
Our player support team is available around the clock to assist with any responsible gaming concerns, account restrictions, or questions about the tools described on this page. You can reach us through the live chat feature on the platform or by visiting our FAQ page for quick answers to common questions. We treat all responsible gaming enquiries with complete confidentiality and without judgement. If you are concerned about your own gaming or that of someone you know, please do not hesitate to get in touch. Getting help early is always the right move.
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